Privacy Policy
Your privacy is important to us. This policy explains how Big Easy Limos collects, uses, and protects your personal information.
Big Easy Limos ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our luxury transportation services, visit our website, or interact with us in any way.
By using our services or providing us with your information, you consent to the collection and use of your information as described in this Privacy Policy.
Personal Information
We collect personal information that you provide directly to us, including your name, email address, phone number, pickup and drop-off locations, payment information, and any special requests or preferences you share with us.
Booking Information
When you make a reservation, we collect details about your transportation needs, including dates, times, locations, number of passengers, and service preferences.
Automatically Collected Information
We may automatically collect certain information about your device and how you interact with our website, including IP address, browser type, operating system, and usage patterns.
Service Delivery
We use your information to provide our luxury transportation services, process bookings, coordinate pickups and drop-offs, and communicate with you about your reservations.
Customer Support
Your information helps us respond to your inquiries, resolve issues, and provide customer support before, during, and after your service.
Business Operations
We may use your information for legitimate business purposes, including improving our services, conducting market research, and ensuring the safety and security of our operations.
Marketing Communications
With your consent, we may send you promotional materials, special offers, and updates about our services. You can opt out of these communications at any time.
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, booking systems, and communication platforms.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Big Easy Limos, our customers, or others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to appropriate confidentiality protections.
No Sale of Personal Information
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Payment Security
All payment transactions are processed through secure, encrypted connections using industry-standard security protocols. We do not store complete credit card information on our servers.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
Access and Correction
You have the right to access, update, or correct your personal information. You can do this by contacting us directly or through your account if you have one.
Marketing Opt-Out
You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or contacting us directly.
Data Deletion
You may request that we delete your personal information, subject to certain legal and business requirements. We will respond to such requests in accordance with applicable law.
Use of Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.
Cookie Management
You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of our website.
Third-Party Analytics
We may use third-party analytics services to help us understand how our website is used. These services may collect information about your use of our website and other websites.
Age Restrictions
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website.
Effective Date
Any changes to this policy will be effective immediately upon posting, unless otherwise specified. Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:
Mailing Address: Big Easy Limos, 1515 Veterans Memorial Blvd, Kenner, LA 70062
Your Privacy Matters
We are committed to maintaining the highest standards of privacy protection and data security. This policy reflects our ongoing commitment to transparency and your right to privacy.